◆ To be truthful with my customers in all matters
◆ To refrain from misleading advertising of any nature
◆ To treat all floor covering industry members with respect
◆ To be attentive to the customer’s desires and needs
◆ To uphold the highest standards of excellence, professionalism and fairness in my business
◆ To observe and abide by the laws and regulations governing good business practices
◆ To treat violations of this code as inconsistent with membership in Flooring Association Northwest
